Returns & Exchanges

At Hairburst, we want you to be completely satisfied with your hair care journey. If you are not happy with your purchase, you can return unopened items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Return

  Contact our customer support team with your order number and reason for return to receive your unique Return Authorization code.

• 2.
  Prepare Package

  Securely pack your unused items in their original box, ensuring all seals remain intact to qualify for a full refund.

• 3.
  Ship Items

  Affix the provided shipping label or send the package via a tracked service to our warehouse address provided in the confirmation email.

• 4.
  Receive Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 10 business days.